

The Kanban method, or how to process one request at a time
Is your organisation sagging under a mountain of requests? Then the Kanban method may be just the thing for you! How do you react when...


La méthode Kanban, l’art de traiter une demande après l’autre
Votre organisation croule sous les demandes de tout un chacun ? Avez-vous pensé à modifier vos processus de services en utilisant la...


“Yesterday is not ours to recover but tomorrow is ours to win or to lose.” - Lyndon B. Johnson
Instead of scrutinising the past, we should regularly identify avenues for improvement and apply them quickly. Those who study project...


"Hier ne nous appartient plus. Demain, tout est encore possible." - Lyndon B. Johnson
Plutôt que de disséquer le passé, identifions régulièrement les pistes d’amélioration à appliquer rapidement. Qui étudie le management de...


Etre proactif et prendre sa vie en main
Je fais souvent référence à Stephen Covey dans mes cours, avec mes amis. J’ai même offert « Les 7 habitudes de ceux qui réussissent tout...


Being proactive and taking control of your life
I often refer to Stephen Covey in my classes as well as with friends. I even gave my children a copy of his first successful book “The...


When fear sets in, we stop being gracious! And then it all goes wrong.
“Worry is like a rocking chair: it keeps you busy but it never gets you anywhere.” - Joyce Meyer Experience has shown me that worry takes...


Quand la peur s’installe, la grâce décampe !* Et rien ne va plus.
“L'inquiétude c'est comme un "rocking-chair", vous êtes toujours en mouvement mais vous n'allez nulle part !” – Joyce Meyer L’expérience...


Are your emails getting ignored? Time to try a different tactic…
Do you do your best to communicate according to the rules but get no reaction? Alex and Mara’s story may inspire you… Alex burst into...


Critical deadline approaching? Slow down!
When the pressure rises, our instincts tell us to ‘Work harder!’ But what if we’ve got it all wrong? These tips can help you take a more...