Is your organisation sagging under a mountain of requests? Then the Kanban method may be just the thing for you!

How do you react when you need to take a ‘wait-your-turn’ ticket at the post office, the bank or the pharmacy? Personally, I’m a fan of these queuing systems. At the very least, I’m sure I will not be waiting in the wrong line. The approach, which here helps regulate waiting time for customers, is also used in the Kanban method to process service requests in organisations, ranging from invoice approvals, permit applications and in...

I often refer to Stephen Covey in my classes as well as with friends. I even gave my children a copy of his first successful book “The Seven Habits of Highly Effective People” (1) for Christmas this year. I like the simplicity of this book and the way it is divided into seven habits. Stephen Covey brings together the majority of personal development theories in one guide that is easy to follow and understand.

The first habit he recommends is ‘Be proactive’. Being proactive means being aware of two things.

The first one is that between stimulu...

Do you do your best to communicate according to the rules but get no reaction? Alex and Mara’s story may inspire you… 

Alex burst into Mara’s office.  Wound up and angry, he said: “I’ve really had enough this time! I communicate, communicate and communicate some more, but to no avail!”Mara raised her head from the file she was reading: “Maybe if you give me some more details.”Alex sat down and caught his breath.

“You know I systematically send a report on all project meetings to all participants and members of the management committee.  You a...

How can you avoid deluging your co-workers with messages and use the right communication tool wisely?  Mara has a few tips for you.

“Morning Julien, how are you?”

“Morning Mara. I’m fine, but a bit annoyed!”

“What could be wrong so early in the morning?”

“Well that’s just it – you’re a real bundle of energy this morning! I’ve received dozens of emails, Skype messages, Spark messages and text messages and all before 8am! On Monday!”

My colleague’s outburst got me thinking.

Not so long ago, emails were our pet hate and we each h...

25/01/2019

In theory, we all agree that two heads are better than one. Yet in practice, we sometimes struggle to take fully on board the suggestions made by others without becoming all defensive or saying that we’ve already tried out the idea.

Peer guidance is a powerful way of tapping into the knowledge bases of friends and colleagues without having to overcome the barriers that people naturally put up when told what to do.

More than simply a good idea, peer guidance is a practical tool that has already proven its worth in several lines of business.

I l...

Once a project manager, always a project manager

This post comes following a conversation with my sister where she listed everything she wanted to do in the upcoming days. I was exhausted just listening and I’ve been thinking about a way to help her free her mind.

Then I remembered the idea of a backlog within the agile Scrum methodology. Let me first quickly explain this interesting concept and then I’ll come back to how we can apply it in our own lives.

Scrum is a methodology for managing the development and maintenance of complex products...

09/01/2019

If you always do what you’ve always done, you’ll always get what you’ve always got. – Ford

Project manager; what a great job! 

Each project has its own discoveries and opportunities for improvement – for the project manager and for all those working with them.

Provided we take the time to try new approaches, we can all discover new styles and learn a bit more about ourselves.

At the start of this new year, I recommend regularly taking time to think about your projects – whether these be personal or professional – and asking yourself these quest...


 

Who hasn’t heard a colleague complain about having too many meetings or wasting time attending a conference that is pretty, or even completely, pointless​.​

What if it was just a question of positioning, organisation and respect?

Firstly, positioning.  Why is a meeting necessary? What is the point? If ten people show up but the topic only concerns one of them, then you can be sure that only one attendee will find the meeting useful. An example would be those meetings where each sales manager gives an overview of their own sales and the dire...

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Michèle Richard | +41 79 770 65 86 | michele.richard@marakoudja.com